Privacy policy

PRIVACY POLICY

Effective Date: July 6, 2026

Welcome to Trendi Fashion ("Company", "we", "our", or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you visit our website, create an account, browse products, place an order, subscribe to our newsletter, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • PIN Code

  • City, State and Country

Account Information

  • Username

  • Password (encrypted)

  • Wishlist

  • Saved Cart

  • Purchase History

Payment Information

Payments are securely processed through trusted payment gateways and Shopify. We never store your debit card, credit card, CVV, UPI PIN, banking password, or complete payment credentials on our servers.

Technical Information

When you visit our website, we automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Cookies

  • Pages Visited

  • Time Spent

  • Referral Source

  • Shopping Behaviour

2. How We Use Your Information

Your information is used to:

  • Process your orders

  • Deliver purchased products

  • Verify payments

  • Prevent fraud

  • Improve website performance

  • Personalize your shopping experience

  • Respond to customer support requests

  • Send order confirmations

  • Send shipping updates

  • Notify you regarding refunds and returns

  • Improve our products and services

  • Detect suspicious activities

  • Comply with applicable laws

3. Marketing Communication

With your consent, we may send:

  • Promotional Emails

  • Discount Offers

  • Festival Offers

  • Product Launch Notifications

  • SMS Updates

  • WhatsApp Notifications

You may unsubscribe at any time using the unsubscribe link or by contacting us.

4. Cookies Policy

Our website uses cookies to:

  • Remember your cart

  • Save login sessions

  • Improve website speed

  • Understand visitor behaviour

  • Measure website performance

  • Provide personalized recommendations

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

5. Sharing of Information

We DO NOT SELL your personal information.

Your information may only be shared with trusted partners when necessary, including:

  • Shopify

  • Payment Gateway Providers

  • Courier & Shipping Partners

  • Government Authorities (when legally required)

  • Fraud Detection Services

  • Analytics Providers

  • Email Marketing Services

These providers are required to keep your information confidential and use it only for providing requested services.

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable measures to secure your data, no method of electronic storage or internet transmission can be guaranteed to be 100% secure.

7. Customer Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete eligible personal information

  • Withdraw marketing consent

  • Request a copy of your personal data

  • Close your customer account (subject to legal and recordkeeping requirements)

We will respond to eligible requests within a reasonable period.

8. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our policies

After this period, your information will be securely deleted or anonymized.

Information We Collect

We may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (processed securely through trusted payment providers)

  • Order History

  • Device Information (IP address, browser type, cookies, and usage data)

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized activities

  • Send promotional offers and updates (only if you choose to receive them)

Payment Security

We do not store your credit or debit card details. All online payments are processed securely through trusted third-party payment gateways and Shopify's secure checkout system.

Cookies

Our website uses cookies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyze visitor activity

  • Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We never sell your personal information.

Your information may be shared only with trusted service providers such as:

  • Shopify

  • Payment gateways

  • Shipping and courier partners

  • Analytics and marketing providers

These partners receive only the information necessary to provide their services.

Data Security

We use industry-standard security measures to protect your personal information. While no online system is completely secure, we take reasonable steps to safeguard your data.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal data (where legally permitted)

  • Opt out of marketing emails at any time

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Trendi Fashion
Delhi, India
Email: jhaharshuu115566@gmail.com